We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The bag arrived, but with a delay. I liked the bag everything converges of course there are differences, but not so big. Packed well, quality.
Very good quality the only bad thing is the closures since they are made of plastic and look a bit ugly but from there on out the bag is very beautiful
its so cute! it came a bit smaller then expected but still cute. it came a week earlier as well!
Excellent Product, I thought it was smaller but it is quite large and with several pockets that is very comfortable for me besides that it came with several pins that I almost throw away
The bag was very gorgeous! I would recommend to be careful because my bag unfortunately did break very quickly because of the weight of my school equipment. It came with 3 pretty pins that I adored. And, the shipping came earlier than was expected!
love it very roomy
Very good product, beautiful bag!
great quality for the price and super cute!!!
A lot more spacious then I thought it would be. The nylon fabric is really nice since it’ll be easy to clean if something spills on it. I’m using the bag for college!
It is very lindaaaa, I liked it too much, arrived in 2 weeks in Mexico, I am very happy with the purchase, I would buy another without hesitation
Exactly like in the picture. Perfect material and cute pins. It came a week before the estimated time.
The truth is very nice, it is medium but quite spacious, just like the photo ^ ^
Super cute! Lots of pockets. Came with some pins to put on the bag. The inside was a little weird, I don’t like the texture too much but it’s not a big issue. Would recommend!
I absolutely love my new bag!!!it is everything I wanted!thank you!!
Fits school chromebook and all my otger school stuff , and the pocket fits small things like phone and wallet. Obviously can’t fit a binder though. <3 pretty cute
Somewhat small but cute none the less.
Good quality and arrived in 4 days
I loved, super beautiful but provavelmnte n is to put a lot of weight because the rope can burst
Absolutely adorable. This bag arrived early and the outside material seems to be of good quality. The inside is very plasticky and the strap feels a bit shorter than advertised. the bag strap is no issue and can easily be adjusted with a new strap by me, but the inside might be an issue for buyers with sensory issues.
It arrived very fast and it is really beautiful, it is of good material
Perfect size and really cute
In the vastka bag. Delivery is close to 3 colors. Recommend
My daughter saw this and instantly fell in love. Perfect!
OMGGG SO NICE
True to image, came quick and was packaged properly!